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You are here:  Home >> Terms and Conditions

Terms and conditions

The use of orderline.dh.gov.uk is subject to the following terms and conditions. orderline.dh.gov.uk is managed by Prolog on behalf of the Department of Health (referred to as ‘We’ below). In entering our site you, as a user (‘You’), are accepting our terms and conditions.

DH reserves the right to decline any order.

Using orderline.dh.gov.uk

orderline.dh.gov.uk is maintained for your personal use and viewing. The access and use of orderline.dh.gov.uk featuring these terms and conditions constitutes your acceptance of these terms and conditions. They take effect from the date on which you first use this website.

You agree to use this site only for lawful purposes, and in a manner that does not infringe the rights of, or restrict or inhibit the use and enjoyment of this site by any third party. Such restriction or inhibition includes, without limitation, conduct that is unlawful, or that may harass or cause distress or inconvenience to any person, and the transmission of obscene or offensive content or disruption of normal flow of dialogue within this site.

Information collected by us is used for internal review, to improve the content of orderline.dh.gov.uk, to customise the content and/or layout of orderline.dh.gov.uk, to notify users about updates to orderline.dh.gov.uk, and to contact users for marketing purposes. It is not shared with other organisations for commercial purposes.

Linking to orderline.dh.gov.uk

We do not object to you linking directly to the information that is hosted on our site. We do not permit our pages to be loaded into frames on your site; orderline.dh.gov.uk pages must load into the user’s entire window.

The Department of Health reserves the right to move or change its website URLs at any time in order to meet changing business needs and to continually improve its online service. External websites link to the DH website at their own risk. We do not encourage deep linking but recommend linking to section homepages, which are less likely to move or change.

Intellectual property

The names, images and logos identifying orderline.dh.gov.uk are proprietary marks of the Department of Health. If you wish to copy or use the DH logo, you must get prior approval from the copyright manager by contacting the DH branding team using the following email address nhs.identity@dh.gsi.gov.uk

Tell us how and why you wish to use our logos. Please include your contact details: name, address, telephone number, fax number and email.

Disclaimer

The orderline.dh.gov.uk website and material relating to government information, products and services (or to third party information, products and services) is provided as is, without any representation or endorsement made and without warranty of any kind whether express or implied. This includes, but is not limited to the implied warranties of satisfactory quality, fitness for a particular purpose, non-infringement, compatibility, security and accuracy.

We do not warrant that the functions contained in the material within this site will be uninterrupted or error free, that defects will be corrected, or that this site or the server that makes it available are free of viruses or represent the full functionality, accuracy or reliability of the materials.

In no event will we be liable for any loss or damage including, without limitation, indirect or consequential loss or damage, or any loss or damages arising from use or loss of data or profits arising out of or in connection with the use of orderline.dh.gov.uk

Although we may from time to time monitor or review discussions, chat, postings, transmissions, bulletin boards and the like on orderline.dh.gov.uk, we are under no obligation to do so and assume no responsibility or liability arising from the content of any such locations nor for any error, omission, infringement, defamation, obscenity or inaccuracy contained in any information within such locations on orderline.dh.gov.uk

These terms and conditions shall be governed by and construed in accordance with the laws of England and Wales. Any dispute arising under these terms and conditions shall be subject to the exclusive jurisdiction of the courts of England and Wales.

The Department of Health reserves the right to decline any order.

Links to external websites

Links contained in orderline.dh.gov.uk will lead to other websites that are not under our control. We are not responsible for the content of any linked site. Listing and linking should not be taken as an endorsement of any kind and we accept no liability in respect of the content. We cannot guarantee that these links will work all of the time and have no control over the availability of the linked pages.

Email disclaimer

The purpose of this policy is to ensure that people who communicate with the Department of Health understand the way in which electronic mail (email) should be used. Its aim is to ensure that email is used effectively for its intended purpose without infringing legal requirements or creating unnecessary business risk.

The statement below applies to all incoming and outgoing email messages to or from the Department of Health:

This email and any files transmitted with it are confidential. If you are not the intended recipient, any reading, printing, storage, disclosure, copying or any other action taken in respect of this email is prohibited and may be unlawful. If you are not the intended recipient, please notify the sender immediately by using the reply function and then permanently delete what you have received.

Incoming and outgoing email messages are routinely monitored for compliance with the Department of Health’s policy on the use of electronic communications.

The views expressed by the author may not necessarily reflect the views or policies of the Department of Health.

Internet email is not a secure medium. Emails sent via the internet could be intercepted and read by someone else. Please bear that in mind when deciding whether to send material to the Department of Health.

You have a responsibility to ensure laws are not broken when composing or forwarding emails and their contents.

Attachments to email messages may contain viruses that may damage your system. While the Department of Health has taken every reasonable precaution to minimise this risk, we cannot accept any liability for any damage that you sustain as a result of these factors. You are advised to carry out your own virus checks before opening any attachment.

Virus protection

We make every effort to check and test material at all stages of production. It is always wise for you to run an anti-virus program on all material downloaded from the internet.

We cannot accept responsibility for any loss, disruption or damage to your data or your computer system that may occur while using material derived from this website.

Updated November 2006

We may at any time revise these terms and conditions without notice. Please check regularly. Continued use of orderline.dh.gov.uk after a change has been made is your acceptance of the change.